Avoid Online Scams, Fraud & Rip-Offs!

Find legitimate, BBB approved companies,
service providers and shopping sites.

Legitimate Contact Lens Websites (BBB Accredited)

Wish to save valuable time and money and order prescription contact lenses and other eye-care essentials from the most popular and reputable brands on the market?

Buying from legitimate, law-abiding and trustworthy websites is the best way to avoid the risks of being exploited, overcharged, scammed or ripped off.

This list provides information about online contact lens providers approved by the Better Business Bureau, after being thoroughly reviewed by the national consumer organization and successfully meeting all their strict requirements.

Legitimate Contact Lens Websites (BBB Accredited Companies)

DiscountContactLenses.com

LensDirect

1-800 Contacts

AC Lens

FramesDirect

noun_exclamation-mark_348122

Found inaccurate or outdated information on this page?
Has the BBB accreditation of a listed business been revoked?

Thanks for helping us keep this page up to date.

Overview

Many people prefer to use contact lenses instead of the traditional eyeglasses, to correct common vision-related problems such as Myopia (nearsightedness), Hyperopia (farsightedness), Astigmatism (distorted vision) or Presbyopia (need for bifocals).

Professional shopping sites in this industry offer a convenient way to buy the prescription contacts you need for any vision correction purpose with just a few clicks.
Their comprehensive virtual catalogs include all common types of product options, such as toric & astigmatism, bifocal, multifocal, vial, RPG and colored lenses and disposable kinds for daily, weekly or monthly use.

The popular online retailers in this market offer an extensive selection of products from all major brands, such as:

  • Acuvue
  • DAILIES
  • Air Optix
  • Biofinity
  • SofLens
  • FreshLook
  • Proclear

Considering contact lenses come in thousands of different combinations of material, power, diameter, and curvature, no company has the means to stock every possible prescription.
However, the largest and most familiar internet sellers usually have more ready-to-ship lenses in stock, so they are generally better equipped to deliver orders quickly.

Also, these stores usually offer accessories and other handy complementary products like contact solutions, eye drops, storage cases, inserters and removers, and others.

Consumer Tips: How to Buy Safely and Avoid Contact Lens Scams Online

Just like any other field that involves buyers, sellers, and money that switches hands, the contact lens market also has its fair share of scammers, fraudsters and cybercriminals that operate on the internet and look for potential victims.

Some shady basement operations may illegally sell contact lenses without a prescription.
Others may offer poor quality products not approved by the FDA and were obtained from dubious sources that cannot be verified nor trusted.

Shady websites may send out almost-expired contact lenses, sell fake products as authentic ones or ignore state and federal regulations in a way that can compromise safety and put customers’ eyesight in jeopardy.
In addition, some bad businesses offer inferior customer service, unfair store policies or other aspects that lead to an extremely negative shopping experience.

Taking these steps will help you find credible and reliable vendors and complete your purchase in a safe, secure and satisfactory way:

Order from Law-Abiding Services

Online contact lens companies have a legal obligation to get an up-to-date eye doctor prescription from customers before fulfilling an order.
If a site is not following this basic law, avoid using it.

Investigate the Contact Lens Provider’s BBB Record

Check the company’s record on the Better Business Bureau’s website.
What you’ll find there, will help you evaluate whether it’s a legitimate business that deserves your money and trust or if you must look elsewhere.

Look for current BBB rating, customer reviews, complaints, warnings and alerts on their business profile.
Furthermore, learn how long it has been in business – a potential indicator of experience and reputation.

If the website is not even listed with the BBB, this is a very bad sign.
On the other hand, if the contact lens store is certified as a BBB Accredited Business, it’s an important positive signal.

Pay Close Attention to Red Flags

Learn how to protect yourself better when shopping on the internet, to avoid scammers and keep safe in general.
Knowing how to check if a website is legitimate or not is the first line of defense.